Hosted VoIP telephony and omni-channel communications for your business. More than just a desk phone, communicate on the go and across platforms.
Hosted voice, also known as VoIP, is a cloud-based telephony system that replaces and offers enhanced communication functionality beyond traditional on-premises PBX or POTS systems. Available with over 160 features, Metro Wireless’s commercial phone systems are infinitely customizable to suit how your business operates.
Further, more than just a desk phone system, MetroVOX is a true UCaaS solution, offering omni-channel telephony functionality like cloud portal management, business SMS, CRM-integrations, Microsoft Outlook integration, mobile apps, and much more!
Adopting VoIP systems can lead to substantial cost savings, making them a practical choice for companies with limited budgets. VoIP phones typically have lower setup and maintenance costs compared to traditional landlines, reducing communication expenses. This financial advantage is especially critical for small businesses looking to allocate resources efficiently.
VoIP also provides small businesses with advanced communication capabilities and flexibility that can enhance their operations. These systems come with a range of features, such as voicemail-to-email, call forwarding, and video conferencing, and they enable remote work and on-the-go connectivity, which is essential in today's dynamic business landscape. Also, our VoIP solutions are highly scalable, allowing your business to adapt easily to changing needs and to compete effectively.
Our hosted voice solution is infinitely customizable with features like auto attendant, call-center features like call whisper and barge, call recordings, cloud dashboards, predictive dialers, IP fax, and more! As a commercial grade solution, SIP-trunks, hosted PBX, and DID management is also available.
Further, backed by our 24/7 NOC support center, we’re here to support a seamless implementation and ongoing support for any needs. Whether you have a small, single-site deployment or a large multi-branch call center, MetroVOX scales to your needs.
160+ features available for tailoring to your needs.
Configure and monitor multi-site services online.
Leverage our integrations with popular productivity platforms.
Tailor the deployment to your telephony needs.
Traditional, IPFAX, and EFAX supported.
Proactive monitoring and support around the clock.
We do all the heavy lifting so you can be confident you will receive the connectivity you need without fail. Learn more.
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Armed with 100+ collective years of expertise, we're passionate about delivering better commercial connectivity.
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Clients are loving our Hosted Voice & UCaaS solutions!
“Metro Wireless has been a trusted partner of Iroquois for many years. They provide us wireless bandwidth, cellular boosters for our plants, and dial tone.”
Sr. Director of IT, Iroquois Industries Inc
VoIP is generally better for small businesses compared to traditional phone systems. Its cost savings, flexibility, advanced features, and scalability make it a more advantageous and adaptable communication solution for the specific needs and constraints of small business environments.
Depending on the complexity, we can usually configure a hosted voice service and port numbers within two to three weeks. We know how mission critical telephony is for our clients, and hence we perform a white-glove onboarding process.
Because our system is cloud based, we canconfigure DIDs and call routing to accommodate multiple sites simultaneously. Further, with the mobile apps, your users will never miss a call again!
When choosing a VoIP provider for your business, consider factors like your budget, required features, and scalability to meet your specific communication needs. You also need to review providers for their reliability, customer support, and industry reputation to ensure a seamless transition and continued high-quality service. Make sure you work with a business that you can trust!
Yes! We can integrate your solution across 20+CRM platforms as well as Microsoft Outlook and other tools. Omni-channel voice is here!
While Polycom is our standard issue, we have expertise with all major phone vendors like Cisco, Grandstream, Yealink, Mitel, and more!