Hosted Voice
and UCaaS

Hosted VoIP telephony and omni-channel communications for your business. More than just a desk phone, communicate on the go and across platforms.

Hosted Voice

What is Hosted Voice and UCaaS?

Hosted voice, also known as VoIP, is a cloud-based telephony system that replaces and offers enhanced communication functionality beyond traditional on-premises PBX or POTS systems. Available with over 160 features, Metro Wireless’s commercial phone systems are infinitely customizable to suit how your business operates.

Further, more than just a desk phone system, MetroVOX is a true UCaaS solution, offering omni-channel telephony functionality like cloud portal management, business SMS, CRM-integrations, Microsoft Outlook integration, mobile apps, and much more!


custom features


CRM integrations

Why do small businesses need VoIP phones?

Adopting VoIP systems can lead to substantial cost savings, making them a practical choice for companies with limited budgets. VoIP phones typically have lower setup and maintenance costs compared to traditional landlines, reducing communication expenses. This financial advantage is especially critical for small businesses looking to allocate resources efficiently.

VoIP also provides small businesses with advanced communication capabilities and flexibility that can enhance their operations. These systems come with a range of features, such as voicemail-to-email, call forwarding, and video conferencing, and they enable remote work and on-the-go connectivity, which is essential in today's dynamic business landscape. Also, our VoIP solutions are highly scalable, allowing your business to adapt easily to changing needs and to compete effectively.

UCaaS user

What makes our Voice and UCaaS solution great?

Our hosted voice solution is infinitely customizable with features like auto attendant, call-center features like call whisper and barge, call recordings, cloud dashboards, predictive dialers, IP fax, and more! As a commercial grade solution, SIP-trunks, hosted PBX, and DID management is also available.

Further, backed by our 24/7 NOC support center, we’re here to support a seamless implementation and ongoing support for any needs. Whether you have a small, single-site deployment or a large multi-branch call center, MetroVOX scales to your needs.

A full-service VoIP solution including

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Robust customizability

160+ features available for tailoring to your needs.

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Cloud portal management

Configure and monitor multi-site services online.

Platform integration

Omnichannel integration

Leverage our integrations with popular productivity platforms.

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Hosted PBX & SIP trunking

Tailor the deployment to your telephony needs.

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Multiple fax options

Traditional, IPFAX, and EFAX supported.

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24/7 NOC monitored

Proactive monitoring and support around the clock.

Unparalleled business Starlink support!

Compared to Starlink's direct offering that only has chat-bot based support, our dedicated client support NOC has special access to Starlink's level-two support engineers to get issues resolve fast! Learn more.


Monitored support


Avg. CSAT Score

< 30 Sec

Avg. support hold time

100+ Yrs

Collective experience

Why Us?

Armed with 100+ collective years of expertise, we're passionate about delivering better commercial connectivity.

How We Work

Time to roll up our sleeves and get down to business!


Not only do we talk the talk, we walk the walk. See for yourself.


Our lawyers have advised us to restrict the humor and keep it strictly business. We'll try to be on our best behavior.

Metro Wireless installing climbing tower

Our business telephony client journey

Selecting a new business phone system requires careful consideration and a quality offering. Learn more about how we work our commercial customers to get it done.



Our sales and engineering teams partner to understand your current phone deployment as well as future telephony and UCaaS goals.


Solution Design

Using learnings from our discovery, we custom design and propose a hosted telephony and UCaaS solution that fits how your company communicates today and in the future.


Installation & Porting

Via robust project management processes, we reduce the pain involved with installation, porting, and training your business’s users. We recognize how mission critical a seamless deployment is.

Integrates with your  company's tools

Our UCaaS solution connects seamlessly with your favorite productivity platforms and mobile devices for a true omnichannel communication experience.

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Clients are loving our Hosted Voice & UCaaS solutions!
Robert Roy
“Metro Wireless has been a trusted partner of Iroquois for many years. They provide us wireless bandwidth, cellular boosters for our plants, and dial tone.”

Robert Roy

Sr. Director of IT, Iroquois Industries Inc

Business VoIP phone clients frequently ask

Is VoIP better for small businesses?

How quickly can you implement your service and port numbers?

How can you integrate the phone system across multiple sites?

How do you choose a VoIP provider for your business?

Does your phone and UCaaS solution integrate with my CRM system and Microsoft tools?

What type of phone hardware do you use for desk phones and conference rooms?