Hosted VoIP telephony and omni-channel communications for your business. More than just a desk phone, communicate on the go and across platforms.
Hosted voice, also known as VoIP, is a cloud-based telephony system that replaces and offers enhanced communication functionality beyond traditional on-premises PBX or POTS systems. Available with over 160 features, Metro Wireless’s commercial phone systems are infinitely customizable to suit how your business operates.
Further, more than just a desk phone system, MetroVOX is a true UCaaS solution, offering omni-channel telephony functionality like cloud portal management, business SMS, CRM-integrations, Microsoft Outlook integration, mobile apps, and much more!
custom features
CRM integrations
Our hosted voice solution is infinitely customizable with features like auto attendant, call-center features like call whisper and barge, call recordings, cloud dashboards, predictive dialers, IP fax, and more! As a commercial grade solution, SIP-trunks, hosted PBX, and DID management is also available.
Further, backed by our 24/7 NOC support center, we’re here to support a seamless implementation and ongoing support for any needs. Whether you have a small, single-site deployment or a large multi-branch call center, MetroVOX scales to your needs.
160+ features available for tailoring to your needs.
Configure and monitor multi-site services online.
Leverage our integrations with popular productivity platforms.
Tailor the deployment to your telephony needs.
Traditional, IPFAX, and EFAX supported.
Proactive monitoring and support around the clock.
We do all the heavy lifting so you can be confident you will receive the connectivity you need without fail. Learn more.
Monitored support
Team members
Avg. support hold time
Collective experience
Armed with 100+ collective years of expertise, we're passionate about delivering better commercial connectivity.
Time to roll up our sleeves and get down to business!
Not only do we talk the talk, we walk the walk. See for yourself.
Our lawyers have advised us to restrict the humor and keep it strictly business. We'll try to be on our best behavior.
Time to roll up our sleeves and get down to business. We go the extra mile to ensure a successful deployment.
Learn more about our approach.
We perform a site study before every proposal to ensure we’ll meet service needs.
Only after we understand the mission do we begin to design the solution.
Via strong project management, we treat the onboarding and installation process as mission critical as our services themselves.
Our UCaaS solution connects seamlessly with your favorite productivity platforms and mobile devices for a true omnichannel communication experience.
Clients are loving our Hosted Voice & UCaaS solutions!
“Metro Wireless has been a trusted partner of Iroquois for many years. They provide us wireless bandwidth, cellular boosters for our plants, and dial tone.”
Sr. Director of IT, Iroquois Industries Inc
Depending on the complexity, we can usually configure a hosted voice service and port numbers within two to three weeks. We know how mission critical telephony is for our clients, and hence we perform a white-glove onboarding process.
Because our system is cloud based, we canconfigure DIDs and call routing to accommodate multiple sites simultaneously. Further, with the mobile apps, your users will never miss a call again!
Yes! We can integrate your solution across 20+CRM platforms as well as Microsoft Outlook and other tools. Omni-channel voice is here!
While Polycom is our standard issue, we have expertise with all major phone vendors like Cisco, Grandstream, Yealink, Mitel, and more!