Hosted Voice
and UCaaS

Hosted VoIP telephony and omni-channel communications for your business. More than just a desk phone, communicate on the go and across platforms.

Hosted Voice

What is Hosted Voice and UCaaS?

Hosted voice, also known as VoIP, is a cloud-based telephony system that replaces and offers enhanced communication functionality beyond traditional on-premises PBX or POTS systems. Available with over 160 features, Metro Wireless’s commercial phone systems are infinitely customizable to suit how your business operates.

Further, more than just a desk phone system, MetroVOX is a true UCaaS solution, offering omni-channel telephony functionality like cloud portal management, business SMS, CRM-integrations, Microsoft Outlook integration, mobile apps, and much more!

160+

custom features

20+

CRM integrations

UCaaS user

What makes our Voice and UCaaS solution great?

Our hosted voice solution is infinitely customizable with features like auto attendant, call-center features like call whisper and barge, call recordings, cloud dashboards, predictive dialers, IP fax, and more! As a commercial grade solution, SIP-trunks, hosted PBX, and DID management is also available.

Further, backed by our 24/7 NOC support center, we’re here to support a seamless implementation and ongoing support for any needs. Whether you have a small, single-site deployment or a large multi-branch call center, MetroVOX scales to your needs.

A full-service solution including

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Robust customizability

160+ features available for tailoring to your needs.

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Cloud portal management

Configure and monitor multi-site services online.

Platform integration

Omnichannel integration

Leverage our integrations with popular productivity platforms.

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Hosted PBX & SIP trunking

Tailor the deployment to your telephony needs.

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Multiple fax options

Traditional, IPFAX, and EFAX supported.

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24/7 NOC monitored

Proactive monitoring and support around the clock.

Quality service backed by quality support!

We do all the heavy lifting so you can be confident you will receive the connectivity you need without fail. Learn more.

24/7

Monitored support

15+

Team members

<30
Sec

Avg. support hold time

100+
Yrs

Collective experience

Why Us?

Armed with 100+ collective years of expertise, we're passionate about delivering better commercial connectivity.

How We Work

Time to roll up our sleeves and get down to business!

Testimonials

Not only do we talk the talk, we walk the walk. See for yourself.

Legal

Our lawyers have advised us to restrict the humor and keep it strictly business. We'll try to be on our best behavior.

Metro Wireless installing climbing tower

Our customer journey

Time to roll up our sleeves and get down to business. We go the extra mile to ensure a successful deployment.
Learn more about our approach.

1

Site Survey

We perform a site study before every proposal to ensure we’ll meet service needs.

2

Proposal

Only after we understand the mission do we begin to design the solution.

3

Installation

Via strong project management, we treat the onboarding and installation process as mission critical as our services themselves.

Integrates with your  company's tools

Our UCaaS solution connects seamlessly with your favorite productivity platforms and mobile devices for a true omnichannel communication experience.

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Clients are loving our Hosted Voice & UCaaS solutions!
Robert Roy
“Metro Wireless has been a trusted partner of Iroquois for many years. They provide us wireless bandwidth, cellular boosters for our plants, and dial tone.”

Robert Roy

Sr. Director of IT, Iroquois Industries Inc

Partners and customers frequently ask

How quickly can you implement your service and port numbers?

How can you integrate the phone system across multiple sites?

Does your phone and UCaaS solution integrate with my CRM system and Microsoft tools?

What type of phone hardware do you use for desk phones and conference rooms?