Network Operations
Center & Support

When it comes to our NOC support, we don't mess around. Remote or on-site, Detroit or nationally, we're here 24/7 to help.

NOC Support

Quality service backed by quality support!

We do all the heavy lifting so you can be confident you will receive the connectivity you need without fail.


Monitored support


Team members

<30 Sec

Avg. support hold time

100+ Yrs

Collective experience

Why Us?

Armed with 100+ collective years of expertise, we're passionate about delivering better commercial connectivity.

How We Work

Time to roll up our sleeves and get down to business!


Not only do we talk the talk, we walk the walk. See for yourself.


Our lawyers have advised us to restrict the humor and keep it strictly business. We'll try to be on our best behavior.

Service tailored for everyone

Located in Detroit, Michigan, the Metro Wireless Network Operations Center (NOC) is manned 24/7 for all of your support needs.

Our NOC is designed with intelligent network monitoring, reporting, a comprehensive ticketing platform, and data analytics. We monitor for critical events and offer best-in-class support.

Available across all offerings, our support team is standing by to assist you and your team across any scenario or outage type.

Tablet managing web portal

Field support led by our A-Team

Our on-site team is standing by for your white-glove install or to fix any issues at a moment's notice. Available in Detroit within four hours or nationally the next day, they're here to help.

Rod field manager for Metro Wireless
Field manager icon

Rod - Field Manager

Jeff installer for Metro Wireless
Installer icon

Jeff - Field Technician

Clients are loving our install team and support!
Tamara Balakian
“Rod Knutson and Jeffrey Schmits from Metro Wireless did a fantastic job installing our new location's internet access points. They took the time to figure out the best line-of-sight and system for us; they were prompt, professional, and fast.”
Tamara Balakian

Senior Account Supervisor, WEDOO USA, LLC