Metro Wireless
Case Studies

Enabling Secure, Reliable Connectivity for a defense contractor

Enabling Secure, Reliable Connectivity for a defense contractor in the World's Most Challenging Locations with Managed Starlink Solutions.

Starlink

CassAero overcame remote aviation site connectivity failures with Managed Starlink: Static IPs, 100+Mbps speeds & centralized control enabled real-time data flows and secure operations globally.

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Overview: 

CassAero: grounded by connectivity in critical skies

CassAero, a leader in specialized aviation maintenance and testing, operates where the sky meets the earth's most remote frontiers – near isolated air corridors, proving grounds, and resource outposts. 

This strategic positioning, essential for their mission, placed them far beyond the reach of terrestrial lifelines. Fiber optic deployment was a non-starter, an economically prohibitive engineering nightmare across vast, rugged terrain. 

Where faint cellular signals existed, 5G networks were choked by oversaturation from mining camps or remote communities, collapsing under the load. Legacy satellite options offered only crippling latency and starvation rations of data, useless for transmitting gigabyte-sized aircraft diagnostics, streaming real-time telemetry during critical tests, or enabling secure, glitch-free video collaboration with global engineering teams. 

This connectivity blackout wasn't just an inconvenience; it throttled operational tempo, undermined security protocols, and stranded vital data. 

Facing this stark reality, CassAero was steered towards our expertise by trusted partners "Telecom Professionals," seeking not just a connection, but a fully managed solution: one delivering robust performance, fortress-like security with Static IPs, unified command over dispersed sites, and proactive support – all with crystal-clear billing. 

As their referral noted: "The locations where CassAero needed connectivity were typically remote or oversaturated with users on 5G. It was remote for fiber, so Starlink was preferred to be a reliable form of internet... Ease of Support and billing were paramount concerns alongside the core connectivity itself."

Overview summary:

  1. Operational Isolation: Facilities in no-man's-land – unreachable by fiber, underserved by usable cellular.
  2. Tech Shortfalls: Legacy satellite = high latency/caps; oversaturated 5G = unusable.
  3. Mission Impact: Crippled data transfers (diagnostics, telemetry), insecure comms, operational delays.
  4. Critical Needs: A managed service requiring enterprise security (Static IPs), centralized control, and simplified support/billing.
  5. Pathfinder: referred by "Telecom Professionals" seeking Starlink's potential.

The Challenge: isolation, instability, and complexity

CassAero’s remote operations near air corridors and test ranges faced insurmountable geographic barriers. Extreme isolation made fiber deployment impractical, costly and logistically impossible across vast terrains. 

Where cellular signals reached, oversaturated 4G/5G networks collapsed under competing traffic from mines or communities, causing crippling slowdowns during critical tasks like uploading flight sensor data or accessing maintenance systems. 

Legacy geostationary satellites (GEO) offered no relief, plagued by 600ms+ latency and punishing data caps that blocked real-time telemetry and large file transfers.

Beyond connectivity failures, CassAero battled operational chaos. Managing multiple sites meant juggling vendors, inconsistent hardware, and zero centralized visibility. Billing complexity exploded with fragmented invoices, opaque contracts, and unpredictable overage fees.

Security and performance demands escalated the crisis:

  1. Critical cloud tools (maintenance platforms, diagnostics) required static IPs for VPNs, whitelisting, and firewall stability, which were impossible with dynamic IPs from consumer-grade solutions.
  2. Real-time operations like video-assisted repairs or flight test monitoring demanded consistent low latency/high bandwidth – unattainable with GEO satellites or choked cellular.
  3. Dynamic IPs introduced security vulnerabilities, while bandwidth constraints stranded engineers and data. CassAero needed a unified solution: high-performance connectivity for austere environments, ironclad security, simplified multi-site control, and cost predictability.

Core challenges summarized:

  1. Geographic isolation: Fiber impossible; remote sites beyond terrestrial networks
  2. Network failures: Cellular oversaturated; GEO satellites high-latency/capped
  3. Operational fragmentation: No central visibility; multi-vendor billing chaos
  4. Security gaps: Dynamic IPs risking VPNs/cloud access
  5. Performance demands: Real-time telemetry/video requiring low latency
  6. Cost uncertainty: Unpredictable fees and overage penalties

The Solution: managed Starlink – mission control for remote connectivity

We deployed a tailored Managed Starlink Service, transforming SpaceX’s revolutionary LEO satellite technology into an enterprise-grade solution. Starlink’s core infrastructure— satellites orbiting at ~550km— delivered game-changing 20-50ms latency and consistent 100+ Mbps speeds, bypassing geographic barriers and cellular congestion.

Crucially, we engineered Static IP addresses directly onto Starlink’s network—a premium feature absent in standard offerings. Dedicated fixed IPs at every site enabled secure VPN tunnels to headquarters, seamless whitelisting for cloud maintenance platforms, and stable resource access, erasing the security risks of dynamic IPs.

To conquer multi-site complexity, we provided a centralized management platform:

  1. Single-pane visibility: Real-time monitoring of all installations
  2. Proactive usage alerts: Automated notifications at custom thresholds (e.g., 75%/90% capacity)
  3. Top-Up Data Blocks: On-demand data purchased instantly for usage spikes (e.g., flight test telemetry)

Deployment velocity was pivotal:

  1. Site activation in days, not months
  2. Pre-configured kits + guided self-install
  3. 24/7 remote support, eliminating on-site technicians

The managed service wrapped everything into unified billing (single invoice for all sites/services) and dedicated expert support— extending CassAero’s IT team with Starlink and enterprise networking specialists for proactive optimization.

Solution core components:

  1. Managed Starlink: Enterprise-wrapped LEO satellite (20-50ms latency | 100+Mbps)
  2. Static IPs: Fixed addresses enabling VPNs, whitelisting, and firewall stability
  3. Centralized Control: Real-time monitoring + threshold alerts
  4. Top-Up Blocks: Instant burst capacity for data surges
  5. Rapid Deployment: Site activation in days via self-install kits
  6. Unified Billing: One invoice for all sites/services
  7. Expert Support: 24/7 specialized troubleshooting

The Result: operational transformation unleashed

Our Managed Starlink solution delivered immediate, tangible transformation across CassAero's remote network. Reliable, high-performance connectivity replaced dead zones overnight. Sites once crippled by unusable cellular or sluggish legacy satellite now operate with consistent low-latency, high-bandwidth access. This ignited critical workflows:

  1. Gigabyte-sized aircraft diagnostics upload in minutes, not hours
  2. Seamless HD video collaboration with global experts for real-time troubleshooting
  3. Uninterrupted telemetry streaming during flight tests, accelerating analysis
  4. Instant cloud access to maintenance manuals, boosting technician accuracy

Static IPs eradicated security friction, enabling stable VPNs, secure cloud platform access, and fortified cybersecurity. Operationally, centralized management provided unprecedented network-wide visibility via a single dashboard, slashing diagnostic time. Proactive utilization alerts empowered strategic data management, allowing cost-optimized purchase of Top-Up Blocks during peak usage (e.g., intensive test phases), eliminating bill shocks. Dedicated support drastically reduced CassAero's IT burden, freeing resources for core aviation systems.

Crucially, the solution unlocked strategic scalability: new sites near remote airfields or temporary test locations are now activated in days, not months. This agility accelerates expansion into new territories, underpinned by Starlink’s global reach and our management layer.

The result has been transformative: Easy to expand Starlink services and locations where it's needed. The combination of performance, security, manageability, and rapid deployment has given CassAero a critical operational edge.

Result summary:

  1. Performance unleashed: Real-time operations enabled (telemetry, video, cloud access)
  2. Security solidified: Static IPs stabilized VPNs/cloud access
  3. Operations optimized: Central visibility + proactive alerts + top-up flexibility
  4. IT burden reduced: Dedicated support freed internal resources
  5. Scalability achieved: New site activation in days

Conclusion: the new standard for remote critical operations

CassAero’s success demonstrates that managed LEO satellite services are now the primary solution for mission-critical connectivity in inaccessible environments. While Starlink’s low-latency/high-bandwidth overcame geographic barriers, our enterprise enhancements – Static IPs, proactive monitoring, top-up flexibility, rapid deployment, and unified support – unlocked its full strategic value. 

This converged solution:

  1. Transcended connectivity to become an operational enabler
  2. Secured critical assets in austere locations
  3. Streamlined management across dispersed sites
  4. Delivered cost predictability and scalability

It provides a blueprint for aerospace, mining, energy, and defense sectors: cutting-edge LEO infrastructure + intelligent management = unrivaled resilience and agility at the edge. CassAero now operates globally, connected and future-ready.

Client

CassAero

Client industry

Defense Contractor

About the client

CassAero stands on a unique foundation of multi-faceted aviation experience. They possess decades of proven capability in military operations, maintenance, logistics, and command, serving from Vietnam through Afghanistan to today's strategic environment. With an extensive civil aviation background encompassing domestic and international operations with all major US carriers.

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